Is the GOP standard-bearer a crisis communicator’s dream client or an impossible nightmare? If you’ve read the New York Times report, on why Donald Trump is unlikely to change his toxic verbal style despite widespread condemnation and sagging polls, it’s the latter. Well-placed campaign sources tell the Times that Trump is “beyond coaching.”
The assessment suggests that Trump is an outlier, a man whose character is so flawed that he can’t be rehabilitated. But does this mean that there are no teachable moments for CEOs and other leaders who don’t tweet or …