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Articles tagged with: crisis communication

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[12 Sep 2016 | Comments Off on When Mismanagement of an Issue Trends toward a Crisis | ]

What could be more grueling that running for President? Hillary Clinton has been running hard for months; years it seems if your think back on her  battle with Bernie Sanders before she began dueling Donald Trump.
Run-down, stressed-out candidates get sick all the time. Still, Clinton’s bout of pneumonia is a legitimate news story. But it’s a bigger and more worrisome story trending into a crisis communication challenge for her campaign team because they assumed she’d ride the illness out. That was a bad judgement call.
Clinton’s spokesperson should have announced the …

Blog, Communications »

[11 Dec 2012 | 3 Comments | ]

The DJs who made the call that Jacintha Saldanha passed on to her colleague at King Edward VII Hospital are very sorry. They regret that a prank to capitalize on the fame of Kate Middleton took such a terrible turn.  A dedicated nurse killed herself and now many are blaming them.
The radio personalities Mel Greig and Michael Christian acted like a couple of school kids. It’s hard to imagine that at 2DayFM, a radio station in Australia, they got paid to pull silly stunts to draw audiences.
The fun only lasted for a few …